Privacy Policy

You can reach our team at contact@Vantiros.shop or write to us at Unit 5 Southgate, Morecambe LA3 3PB, United Kingdom. We are committed to handling your information lawfully, fairly and transparently.

• Contact information: full name, billing and delivery address, email address, phone number.
• Order information: items ordered, order value, order history, delivery preferences.
• Communications: messages you send via our contact form, email or phone.
• Technical data: IP address, browser type, device type, operating system, referring URL.
• Usage data: pages visited, time on page, products viewed, collected via cookies and analytics.

• Process, verify and deliver your orders.
• Contact you about your order (confirmation, dispatch, delivery, support).
• Respond to enquiries and provide customer service.
• Improve our website, products and customer experience.
• Prevent fraud and ensure the security of our service.
• Send marketing emails — only if you have explicitly opted in. You can unsubscribe anytime.
• Comply with legal, accounting and regulatory obligations.

• Contract: to fulfil your order and provide customer support.
• Legitimate interest: to improve our website, prevent fraud and protect our business.
• Consent: for marketing emails and non-essential cookies.
• Legal obligation: to keep accounting records and comply with consumer protection law.

Essential cookies keep your shopping bag working. Analytics cookies (such as Google Analytics) only activate with your consent and help us measure how visitors interact with Vantiros.shop. You can manage cookies at any time in your browser. See our Cookie Policy for full details.

We will only email you about new arrivals, offers or stories if you actively opted in. Every marketing email includes a one-click unsubscribe link, and we never share your email address with third parties for marketing.

• Shipping couriers — to deliver your order (name, address, phone).
• IT and analytics providers — to host and operate our website.
• Government, regulators and law enforcement — where legally required.

Where data is transferred outside the UK (for example through cloud hosting), we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved under UK GDPR.

Order and customer data is retained for up to 7 years to comply with UK accounting and tax law. Marketing data is deleted as soon as you unsubscribe. Contact form messages are kept for up to 2 years.

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion (right to be forgotten), subject to legal retention.
• Object to or restrict processing.
• Receive your data in a portable format.
• Withdraw consent at any time.
• Lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.

To exercise any of these rights, email contact@Vantiros.shop. We respond within 30 days.

All traffic on Vantiros.shop is encrypted with SSL/TLS. We apply industry-standard administrative, technical and physical safeguards. Because we accept Cash on Delivery only, no payment information ever passes through our website.

Vantiros.shop is not directed at children under the age of 16, and we do not knowingly collect data from children.

We may update this policy from time to time. The "Last updated" date at the top of this page indicates when changes were last made.

Vantiros, Unit 5 Southgate, Morecambe LA3 3PB, United Kingdom · contact@Vantiros.shop · +44 07481 752877.