Cash on Delivery (COD) Policy

Whether you're ordering a single mirror or kitting out an entire room, the COD option applies the same way — and we never charge extra COD or handling fees.

1. Place your order on Vantiros.shop — no payment information required at checkout.
2. Receive an instant order confirmation by email.
3. Our team may call or email to verify the delivery address and items before dispatch.
4. Your order is dispatched within 1–3 business days and delivered within 3–7 business days in total.
5. On delivery, inspect the package and pay the courier the exact order total in cash (GBP £).

Please ensure that the phone number and email address provided at checkout are correct and reachable. Orders that cannot be verified within 48 hours may be cancelled at our discretion.

If a customer refuses delivery without a valid reason, or is repeatedly unavailable, Vantiros reserves the right to:

• Charge return shipping costs incurred from the courier;
• Decline future COD orders from the same customer or address;
• Require pre-payment on subsequent orders.

If the product is genuinely defective, damaged in transit, or does not match the description, you may refuse delivery free of charge — see our Return Policy.

• Provide accurate name, address, phone number and email at checkout.
• Be available (or arrange for someone to be available) to receive and pay for the order on the delivery date.
• Have the exact amount in cash ready in GBP (£). Couriers may not be able to provide change for large notes.
• Inspect the package on delivery before signing for it.

No additional COD or handling fees are added at any point.

You may cancel a COD order free of charge at any time before dispatch by emailing contact@Vantiros.shop with your order number.

For any questions about COD, contact us at contact@Vantiros.shop or +44 07481 752877 (Mon–Fri, 9:00–17:00 GMT).