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Vantiros · Customer Trust Centre

Terms & Conditions

These terms set out the rules for using Vantiros.shop and the contract of sale between you and Vantiros. They are written in plain English while remaining fully compliant with UK consumer law.

Last updated: 1 June 2026United Kingdom · GBP (£)UK GDPR Compliant

Free UK Delivery

On every order, no minimum

Cash on Delivery

Pay only when it arrives

14-Day Returns

No restocking fees

Registered UK Business

Morecambe, United Kingdom

Section 01

About These Terms

These Terms & Conditions ("Terms") apply to all visitors and customers of Vantiros.shop ("the Site"), operated by Vantiros, Unit 5 Southgate, Morecambe LA3 3PB, United Kingdom ("Vantiros", "we", "us"). By using the Site or placing an order, you agree to be bound by these Terms.

Section 02

Website Use

Anyone can browse Vantiros.shop, but orders are reserved for adult customers using the site lawfully.

  • You must be at least 18 years old to place an order.
  • You agree to use the Site lawfully and not to attempt to disrupt, hack or misuse it.
  • You are responsible for the accuracy of any information you submit (contact details, delivery address).

Section 03

Product Information & Pricing

We work hard to keep product descriptions, photography and pricing accurate at all times.

All prices are in GBP (£) and include VAT where applicable. We never use fake discounts or inflated reference prices.

  • Images are for illustration; minor variations in colour, finish or dimensions may occur.
  • Shipping is FREE on all UK orders. No additional fees apply.
  • We reserve the right to correct pricing or product information errors. If a corrected price is higher than the price you paid, we will contact you before dispatch.

Section 04

Orders & Order Acceptance

A contract of sale is formed only once we send an order confirmation email and accept your order.

We reserve the right to refuse or cancel any order at our sole discretion, including for:

  • Suspected fraudulent activity;
  • Incorrect or unverifiable contact details;
  • Product unavailability;
  • Pricing or description errors.

If we cancel an order you have already paid for, you will receive a full refund.

Section 05

Payment — Cash on Delivery

Vantiros accepts Cash on Delivery (COD) as its sole payment method, in GBP (£).

No card, bank or other payment information is collected on the Site.

See our COD Policy for the full process, customer obligations and verification details.

Section 06

Cancellations

You may cancel your order free of charge at any time before dispatch by emailing contact@Vantiros.shop with your order number. Once dispatched, orders are subject to our Return Policy.

Section 07

Shipping & Delivery

See our full Shipping Policy. In short: free UK shipping, 1–3 business days handling, 2–5 business days transit, 3–7 business days total.

Section 08

Returns & Refunds

14-day return window, no restocking fees, refunds within 30 days. See our Refund & Return Policy.

Section 09

Consumer Rights

Nothing in these Terms affects your statutory rights as a consumer under the Consumer Rights Act 2015 or the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

Section 10

Intellectual Property

All content on Vantiros.shop — including the Vantiros name, logo, product photography, copy, page layouts and code — is owned by Vantiros or licensed to us and is protected by UK and international copyright and trademark law. You may not copy, reproduce, distribute, modify or use any content for commercial purposes without our prior written consent.

Section 11

Limitation of Liability

Our liability is limited to the maximum extent permitted by UK law.

  • We provide the Site "as is" without warranties of any kind, express or implied;
  • Our total liability for any claim arising from an order is limited to the value of the goods purchased in that order;
  • We are not liable for indirect, incidental or consequential losses;
  • Nothing in these Terms excludes liability for death, personal injury caused by negligence, fraud, or any other liability that cannot be excluded by UK law.

Section 12

Force Majeure

We are not liable for delays or failures caused by events beyond our reasonable control, including strikes, natural disasters, pandemics, courier disruption or governmental actions.

Section 13

Governing Law & Jurisdiction

These Terms are governed by the laws of England and Wales. Disputes are subject to the exclusive jurisdiction of the courts of England and Wales.

Section 14

Changes to These Terms

We may update these Terms from time to time. The version in force at the time you place your order is the one that applies to that order.

Section 15

Contact

Vantiros, Unit 5 Southgate, Morecambe LA3 3PB, United Kingdom · contact@Vantiros.shop · +44 07481 752877.

Customer Support

Still have a question? Our UK team is here for you.

Real humans, based in Morecambe. We reply to every email within one business day and answer phones Monday to Friday.

Email

contact@Vantiros.shop

Phone

+44 07481 752877

Mon–Fri · 9:00–17:00 GMT

Registered Address

Vantiros

Unit 5 Southgate, Morecambe LA3 3PB, United Kingdom