Free UK delivery, dispatched from Morecambe.
Every Vantiros order is picked, packed and shipped from the United Kingdom with free standard delivery and full tracking. Below you'll find our exact processing times, transit windows, courier partners and how we handle delays, missing parcels and failed deliveries.
Last updated: 10 June 2026
Free tracked delivery to every UK address, every time.
How it works
Your delivery, step by step.
Six clearly-defined stages between placing your order and taking delivery — with real timings at every stage.
- 01Order placed
You complete a secure checkout with Stripe. A confirmation email with your full order summary is sent within minutes.
- 02Picked & packed
Our UK fulfilment team picks, quality-checks and packs your order within 1–2 business days (Monday–Friday).
- 03Handed to courier
Your parcel is collected by one of our trusted UK couriers and enters the courier network the same day.
- 04Dispatched with tracking
We email you a tracking number and a direct link to the courier's live tracking page.
- 05Out for delivery
The courier notifies you of the delivery window on the day. Most parcels arrive within 2–5 business days.
- 06Delivered
Your order arrives at the shipping address. Keep your dispatch email until you've inspected the goods.
Order processing
Processing times
How quickly your order moves from checkout to dispatch.
| When you order | Processing time |
|---|---|
| Order placed before 2:00 PM (Mon–Fri) | Processed the next business day |
| Order placed after 2:00 PM (Mon–Fri) | Processed within 1–2 business days |
| Weekends & UK public holidays | Processed on the next business day |
Dispatch schedule
Dispatch days
Vantiros dispatches from our Morecambe fulfilment site on UK business days only.
| Day | Dispatch |
|---|---|
| Monday – Friday | Dispatched daily |
| Saturday | No dispatch |
| Sunday | No dispatch |
| UK public holidays | No dispatch |
Delivery estimate
Delivery estimates by area
Estimates below start from the day your order is dispatched.
| Delivery area | Transit time | Total estimate |
|---|---|---|
| Mainland England, Wales & southern Scotland | 2–4 business days | 3–6 business days total |
| Scottish Highlands & remote postcodes (AB, IV, KW, PA, PH, HS, ZE, IM) | 3–5 business days | 4–7 business days total |
| Northern Ireland (BT postcodes) | 3–5 business days | 4–7 business days total |
Shipping cost
What you pay for shipping
Free standard UK delivery on every order, with no hidden fees at checkout.
| Service | Cost | Notes |
|---|---|---|
| Standard UK shipping | Free | All UK addresses, no minimum spend |
| Handling fees | None | No hidden fees added at checkout |
| Surcharges | None | No rural, weight or fuel surcharges |
Delivery area
Where we deliver
Vantiros ships exclusively within the United Kingdom.
- Channel Islands (Jersey, Guernsey, Alderney, Sark)
- Isle of Man (some larger items only)
- Republic of Ireland
- All destinations outside the United Kingdom
Courier partners
Who delivers your order
We select the courier best suited to each parcel's size, destination and service requirements.
| Courier | Typical use | Service |
|---|---|---|
| Royal Mail Tracked 48 | Small parcels | Full tracking, delivery Mon–Sat |
| Evri (Hermes) | Medium parcels | Full tracking, delivery Mon–Sun |
| DPD | Larger parcels | 1-hour delivery window notification |
| Parcelforce | Bulky items | Signature required on delivery |
Tracking
Tracking information
Every Vantiros parcel is fully tracked — from our warehouse to your door.
| What you get | Details |
|---|---|
| Tracking email | Sent within 24 hours of dispatch, containing your tracking number and courier link |
| Tracking activation | Usually becomes live within 24 hours after the courier scans the parcel |
| Real-time updates | Courier provides in-transit scans, out-for-delivery notification and confirmation of delivery |
| Delivery window | A 1–4 hour delivery window is typically shared on the day of delivery |
Every scenario, explained
How we handle special delivery situations
- Provide a complete, accurate UK delivery address at checkout.
- Provide a working email and phone number so the courier can reach you.
- Track your parcel and follow courier instructions where redelivery or collection is required.
- Inspect parcels on arrival and report any damage within 48 hours of delivery.
Delivery FAQ
Everything you need to know.
Plain-English answers to the most common questions about UK delivery, tracking and edge cases.
How much does delivery cost?
All UK orders qualify for free standard shipping. There are no minimum spend requirements, handling fees or surcharges — the price you see at checkout is the price you pay.
How quickly will my order be processed?
Orders are picked, quality-checked and packed within 1–2 business days. Orders placed after 2:00 PM GMT, on weekends or on UK public holidays are processed on the next business day.
How long does delivery take?
Once dispatched, parcels are typically delivered within 2–5 business days by our UK courier partners. Including processing, expect delivery within 3–7 business days from the time you place your order.
Do you ship outside the United Kingdom?
Vantiros ships exclusively within the United Kingdom. We are currently unable to deliver to addresses outside the UK, including the Channel Islands and the Republic of Ireland.
Will I receive tracking?
Yes. As soon as your order leaves our warehouse, you'll receive a dispatch email with your tracking number and a link to the courier's tracking page. Tracking generally becomes active within 24 hours of dispatch.
What if my order is delayed?
Occasional delays can occur due to courier capacity, severe weather or UK public holidays. If your order has not arrived within 7 business days of dispatch, contact us at contact@vantiros.shop and we'll open an investigation with the courier on your behalf.
What if my parcel is lost?
A parcel is considered lost after 10 business days from dispatch without delivery. Contact us within 30 days of the dispatch date and we will either dispatch a replacement at no additional cost or issue a full refund to your original payment method.
What if I entered the wrong address?
Please review your shipping address carefully at checkout. Once dispatched, we can't redirect an order. If a parcel is returned to us as undeliverable due to an incorrect or incomplete address, we will contact you to arrange re-dispatch. A charge may apply to cover the courier's return and resend fees.
What if I miss the delivery?
If no one is available to accept the parcel, the courier will usually attempt redelivery, hold it at a local depot, or drop it at a nearby pickup point. Parcels not collected within the courier's holding period are returned to Vantiros — contact us to arrange re-dispatch or a refund.
What happens if my order ships in multiple packages?
Larger orders may be dispatched in more than one parcel, sometimes with different couriers or on different days. You'll receive a separate tracking email for each parcel so you can follow every delivery.
What if my item arrives damaged?
Contact us within 48 hours of delivery with your order number and clear photographs of the damage and packaging. We'll arrange a free replacement or a full refund under our Returns & Refund Policy.
Are there delivery delays during peak season?
During peak periods (Black Friday, Christmas, Easter, Bank Holidays) courier networks operate at very high volumes. Please allow an extra 1–3 business days on top of our standard estimates during these times. We'll keep you informed by email if any specific delays affect your order.
Damaged, incorrect or faulty items are handled under our Returns & Refund Policy. Your statutory rights as a UK consumer are unaffected by this policy.
Questions about a delivery?
Our UK customer service team is here to help. We reply within 24 hours on business days.
- Support email
- contact@vantiros.shop
- Business hours
- Monday – Friday
9:00 AM – 6:00 PM (GMT) - Dispatched from
- Vantiros
Unit 5 Southgate
Morecambe, LA3 3PB
United Kingdom