Terms & Conditions

Last Updated: August 2026

Welcome to Vantiros. These Terms & Conditions govern your use of our website and the purchase of products through https://vantiros.shop.

By accessing or using our website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

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1. About Vantiros

Vantiros is an online retailer specialising in premium garden buildings, outdoor storage solutions, pergolas, gazebos, and selected outdoor living products for customers across the United Kingdom.

Website:

https://vantiros.shop

Customer Support:

contact@vantiros.shop

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2. Eligibility

By placing an order, you confirm that:

You are at least 18 years old or have permission from a parent or legal guardian.
The information you provide is accurate and complete.
You are legally able to enter into a binding contract.

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3. Products

We make every effort to ensure that product descriptions, specifications, prices, and images are accurate.

However:

Colours may vary depending on your device.
Product dimensions may include reasonable manufacturing tolerances.
Product availability may change without notice.

We reserve the right to update product information at any time.

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4. Pricing

All prices displayed on our website are shown in GBP (£).

Prices may change without prior notice.

The price shown at checkout is the final price payable before any applicable shipping charges (if applicable).

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5. Orders

After placing an order, you will receive an email confirming that we have received your purchase request.

Order acceptance occurs once payment has been successfully authorised and your order has entered processing.

We reserve the right to refuse or cancel an order where permitted by law, including in cases of pricing errors, suspected fraud, or product unavailability.

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6. Payments

We use secure payment processing provided by Stripe.

Accepted payment methods may include:

Visa
Mastercard
American Express
Apple Pay
Google Pay
Other Stripe-supported payment methods

Vantiros does not store your payment card information.

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7. Shipping

Orders are normally processed within 1–2 business days.

Estimated delivery is 3–7 business days within the United Kingdom.

Delivery times are estimates and may vary due to circumstances beyond our reasonable control.

Please refer to our Shipping Policy for complete delivery information.

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8. Returns & Refunds

Returns are accepted in accordance with our Refund & Returns Policy.

Customers should contact our support team before returning any item.

Refunds are issued only after returned items have been inspected and approved.

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9. Cancellations

Orders may be cancelled before dispatch.

Once an order has entered the shipping process, cancellation may no longer be possible.

Customers may still be eligible to return the product in accordance with our Returns Policy.

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10. Warranty

Where applicable, products are covered by the manufacturer’s warranty.

Warranty terms vary by product and manufacturer.

Warranty claims do not affect your statutory rights under UK law.

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11. Intellectual Property

All content on this website, including:

Text
Logos
Graphics
Images
Layout
Design
Product descriptions created by Vantiros

is protected by applicable intellectual property laws.

No content may be copied, reproduced, or distributed without prior written permission unless otherwise permitted by law.

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12. Limitation of Liability

To the maximum extent permitted by law, Vantiros shall not be liable for indirect, incidental, or consequential losses arising from the use of our website or products.

Nothing in these Terms excludes or limits liability where such exclusion would be unlawful.

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13. Privacy

Your use of our website is also governed by our Privacy Policy.

Please review that policy to understand how we collect and process personal information.

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14. 

Website Availability

We strive to keep our website available at all times.

However, temporary interruptions may occur due to maintenance, technical updates, or circumstances beyond our control.

We do not guarantee uninterrupted access.

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15. Changes to These Terms

We may update these Terms & Conditions from time to time.

Any changes will be published on this page with an updated revision date.

Continued use of the website constitutes acceptance of the revised Terms.

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16. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales, unless applicable consumer protection laws provide otherwise.

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17. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.

Vantiros

Website:

https://vantiros.shop

Email:

contact@vantiros.shop

Customer Support Hours:

Monday – Friday

9:00 AM – 5:00 PM (UK Time)

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Our Commitment

At Vantiros, we are committed to providing a secure, transparent, and reliable shopping experience. We value the trust our customers place in us and strive to deliver quality products together with professional customer service at every stage of your shopping journey.