Payment Policy

Last Updated: August 2026

At Vantiros, we are committed to providing a secure, transparent, and reliable payment experience. This Payment Policy explains how payments are processed, authorised, and managed when you shop at https://vantiros.shop.

By placing an order on our website, you agree to the terms outlined in this Payment Policy.

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Secure Payment Processing

All payments made on Vantiros are securely processed by Stripe, a globally trusted payment provider.

Your payment information is encrypted using industry-standard SSL technology and is processed securely in accordance with PCI DSS security standards.

Vantiros does not store your complete credit or debit card details.

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Accepted Payments

We currently accept payments using supported payment methods available through Stripe, including:

Visa
Mastercard
American Express
Apple Pay
Google Pay
Link by Stripe

Available payment options may vary depending on your device, browser, and location.

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Payment Authorisation

When you place an order, your payment will be authorised and processed during checkout.

An order will only be confirmed once payment has been successfully authorised.

If payment cannot be authorised, your order will not be completed.

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Currency

All prices displayed on our website are shown in:

British Pounds Sterling (GBP £)

If your bank account is held in another currency, your bank or card issuer may apply exchange rates or additional fees.

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Payment Confirmation

After your payment has been successfully completed, you will automatically receive an Order Confirmation email containing:

Order Reference
Payment Confirmation
Purchased Products
Billing Information
Delivery Information

Please keep this email for your records.

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Failed or Declined Payments

Payments may be declined for reasons including:

Incorrect payment information
Insufficient funds
Expired payment card
Bank security checks
Temporary banking restrictions

If your payment is declined, please verify your details or contact your card issuer before trying again.

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Fraud Prevention

To protect our customers and maintain a secure shopping environment, certain orders may be subject to additional verification.

If additional verification is required, our customer support team will contact you using the email address provided during checkout.

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Refunds

Approved refunds will be issued to the original payment method used when placing the order.

Refund processing times depend on your payment provider but are generally completed within 14 business days after the refund has been approved.

Please refer to our Refund & Returns Policy for more information.

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Payment Security

For your protection, Vantiros uses multiple security measures, including:

SSL Encryption
Secure Payment Processing by Stripe
Secure Customer Authentication (when required)
Continuous Fraud Monitoring

These measures help protect your personal and payment information throughout the checkout process.

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Pricing Accuracy

We make every effort to ensure that all prices displayed on our website are accurate.

If a pricing error occurs, we reserve the right to cancel the affected order and issue a full refund if payment has already been processed.

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Customer Responsibility

Customers are responsible for ensuring that:

Payment information is accurate.
Billing details are correct.
Sufficient funds are available before placing an order.

Providing incorrect payment information may result in delays or unsuccessful transactions.

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Contact Us

If you have any questions regarding payments or this Payment Policy, please contact our customer support team.

Vantiros

Website:

https://vantiros.shop

Email:

contact@vantiros.shop

Customer Support Hours:

Monday – Friday

9:00 AM – 5:00 PM (UK Time)

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Our Commitment

At Vantiros, we are committed to providing a secure, transparent, and trustworthy payment experience.

We work with trusted payment partners and apply recognised security standards so you can shop with confidence every time you place an order.